Instructor Name: Stephen Frenkel
 
Stephen Frenkel is the Director of Negotiation Programs at MWI. In this role, Stephen oversees MWI's Negotiation Training programs and consulting services in the corporate, institutional and non-profit sectors. Stephen's expertise is in helping clients achieve optimal results through collaborative negotiation. He has worked with global clients including Analog Devices, ING Bank, Capital One, Sallie Mae, International Professionals Network (IPN), Women Presidents Organization (WPO), Iron Mountain, Waste Management and CVS Caremark to diagnose negotiation challenges in the workplace and to create and deliver custom negotiation training workshops and modules around the world. Stephen has also worked with several national dispute resolution organizations to redesign their internal processes and build their strategic alliance network of partners and government agencies. He has experience mediating and coordinating contract and civil disputes. Stephen is a guest-lecturer on advanced negotiation topics for the Graduate Programs in Dispute Resolution at the University of Massachusetts, Boston, where he earned his Masters degree. He is a regularly featured speaker at conferences and events across the nation, where he provides information about the collaborative negotiation process and its benefits. Contributions and publications include the Harvard Negotiation Law Review, Chief Learning Officer Magazine, Publishing Executive Magazine and BuyerZone.
Stephen Frenkel teaches the following course(s):
ML282 How to Negotiate: The Most Important Skill You Will Ever Learn!
CL108a Transforming Conflict Into Action