NeighborWorks Network Organizations
Non-NeighborWorks Network Organizations
Scholarship Recipients
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NeighborWorks Network Organizations
You must provide notice of cancellation at least three weeks prior to the start date of the event in order to receive a tuition refund and be able to recover your training slot. If cancellation notice is received less than three weeks and up to five business days before the start of the event, NeighborWorks Training Institute will assess a $150 cancellation fee and provide a tuition credit voucher for the remaining balance. In addition, you will forfeit the training institute slot. The credit voucher expires if not used within one year of issuance. If cancellation notice is received less than five business days prior to the event, or if you do not complete your coursework, no refund or credit voucher will be issued and you forfeit the training institute slot. If hotel reservations were confirmed on your behalf and you did not show up at the event, the hotel will assess a no-show charge to NeighborWorks Training Institute. The hotel no-show charge will be billed to you or your organization.
NeighborWorks Training Institute reserves the right to cancel any course at any time. If your course is cancelled, you may choose another course or request a tuition refund and reinstatement of the training institute slot. Other than refunding your tuition and reinstatement of the training institute slot in the event that the course you selected is cancelled, NeighborWorks Training Institute is not liable to you for any other damages, including, without limitation, any obligation to provide refund for any travel or lodging costs associated with attending any NeighborWorks training or other direct, indirect or consequential damages.
Substitution requests will be accepted up to three weeks prior to the start date of the event.
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Non-NeighborWorks Network Organizations
You must provide notice of cancellation at least three weeks prior to the start date of the event in order to receive a tuition refund. The event registration fee is non-refundable. If cancellation notice is received less than three weeks and up to five business days before the start date of the event, NeighborWorks Training Institute will assess a $150 cancellation fee and provide a tuition credit voucher for the balance. The credit voucher expires if not used within one year of issuance. If a cancellation notice is received less than five business days prior to the start date of the event, or if you do not complete your coursework, no refund or credit voucher will be issued. NeighborWorks Training Institute reserves the right to cancel any course at any time.
If your course is cancelled, you may choose another course or request a tuition refund. Other than refunding your tuition in the event the course you chose is cancelled, NeighborWorks Training Institute is not liable to you for any obligation to provide a refund for any travel and/or lodging costs associated with attending any NeighborWorks training event or other direct, indirect or consequential damages.
Substitution requests will be accepted up to three weeks prior to the event.
Scholarship Recipients
Refer to your award letter for terms and conditions.
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