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Jeff Baloutine
Manager, Organizational Assessment Services
NeighborWorks America
4435 Main Street, Suite 700
Kansas City, MO 64111
816.714.1213
OAS@nw.org

COMPOUNDING THE BENEFITS: PROMPT® Assessment and Achieving Excellence By Roberto Jimenez, Executive Director, Farmworker Housing Development Corp., Woodburn, Oregon |
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NeighborWorks Organizational Assessment Services (OAS) looked at FHDC comprehensively, enabling our staff and board members to step back and see all we do at once. As unbiased, third party reviewers, the OAS consultants really challenged management to analyze our own work, quantify it, and plan for the future The PROMPT® assessment turned out to be a good tool to build our confidence. The process encouraged us and stakeholders like Oregon Housing to see how important and effective our work really was. My simultaneous work in the AE program and our internal planning supported what we learned through the OAS assessment. My AE performance challenge, a practicum tied to the course, focused on positioning FHDC for long-term sustainability and statewide competitiveness. This, in turn, directly related to our strategic planning goals. By timing these activities so that the discoveries were symbiotic, the board and executive team came together to build a new organization on the solid foundation that already existed. The overall processes were transformative and continue to impact how FHDC does business. In a recent executive team planning exercise, each member wrote down five things that would create a picture of success in our property management work in the next five years. When we shared our thoughts, the degree of common agreement was noteworthy. It was clear that the three processes had worked. Discipline and analysis had permeated FHDC and filtered through the organization. It was a powerful moment for the team.
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