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Presented with |
Connect With Us
Resident Services and Asset Management Convening
Affordable Housing: Building a Platform for Family Success
| NeighborWorks Training Institute Sheraton Los Angeles Downtown March 1-2, 2012 |
See the full agenda
See speakers' bios
See pictures from the event
Thursday, March 1, 2012
8:30 – 10:00 AM OPENING PLENARY
Affordable Housing for Family Success: The Asset Management/Resident Services Union
A vision for affordable housing as a platform for family success demands reliable outcomes, systems, professional development, and collaboration between services, asset management and property management.
Richard D. Baron, McCormack Baron Salazar, and Sandra Moore, Urban Strategies
•Presentation (PDF)10:15 – 11:30 AM MUTUAL INTEREST CONCURRENT SESSIONS
- Energy Consumption Benchmarking, Policy and Resident Involvement
- Maximizing Occupancy: Defining Our Product and Using Technology to Reach Our Market
•Maximizing Occupancy Presentation (PDF)
•Residents and Technology Presentation (PDF)- Organizational Alignment: Success between Asset Management and Resident Services?
•CPO Portfolio Booklet (PDF)
•Fact Sheet (PDF)
•Handout (PDF)
•Presentation (PDF)
•Report (PDF)- Telling Our Story: Measuring Impact
•Guidebook for Measuring Impact (PDF)
•Profile Citations and Innovative Programs (PDF)
•Social Services Program 2011 (PDF)
•Veggie Kids Article (PDF)11:30 – 12:45 PM LUNCHEON
- Plenary discussion of issues raised in the morning Paul Brophy, Brophy & Reilly LLC
•Keynote Speaker Comments (PDF)1:00 – 2:15 PM AFTERNOON CONCURRENT SESSIONS
- Organizational Alignment: Specifics of Resident Services and Property Management
•Working with Property Management Handout (PDF) - Health Services for Families
- Financial Services: Starting Right - Orienting Your Residents
- Risk Management - From The Investor Perspective
- Capital Planning and Green
•Physical - Capital Needs Assessment and Strategic Plans (PDF)
•Physical Needs Assessment and Strategic Plans Notes (PDF)
•Planning with Green Presentation (PDF) - Improving Portfolio Performance
Presentation (PDF)
2:30 – 3:45 PM AFTERNOON CONCURRENT SESSIONS
- Youth Services - Progress on School Readiness Programs
•Preschool Programming (PDF) - Health Services for Seniors
•Health Reform Resources (PDF) - Financial Services: Starting Right - Orienting Your Residents
- Why Risk Management IS Asset Management
•Presentation (PDF) - Hot Off the Press: Results from a National Study - What happens to LIHTC Properties After 15 Years?
- What Would You Want If You Were Buying or Selling Asset Management Services?
•Asset Management & Portfolio Preservation Curriculum (PDF)
•Buying Asset Management Services Presentation (PDF)
•Notes (PDF)
•Presentation (PDF)
4:00 – 5:00 PM PLENARY
- CHAM State of the State Report - What's New?
6:00 - 7:00 PM Reception hosted by CHAM
Friday, March 2, 2012
8:30 - 11:30 AM PLENARY FOR RESIDENT SERVICES
- Using Social Technologies
- Outcome Measures
•Resident Services Outcome Measurement Survey Results (PDF)
8:30– 9:45 AM CONCURRENT SESSIONS FOR ASSET MANAGEMENT
- Improving Portfolio Performance
•Presentation (PDF)
- Risk Management from Owner Perspective - A More Robust Asset Management Plan --
Harold Nassau, NeighborWorks America:
Jeff Reed, Community Housing Partners:
- What Would you Want If You Were Buying or Selling Asset Management Services
•Asset Management & Portfolio Preservation Curriculum (PDF)
•Buying Asset Management Services Presentation (PDF)
•Notes (PDF)
•Presentation (PDF)
10:00 - 11:30 AM PLENARY FOR ASSET MANAGEMENT
1:00 - 5:00 PM POST MEETING - ASSET MANAGEMENT CURRICULUM DEVELOPMENT
Resident Services Breakout Topics Asset Management Breakout Topics
- Organizational Alignment: Specifics of Resident Services and Property Management
- Health Services for Families
- Financial Services: Starting Right - Orienting Your Residents
- Youth Services: Progress on School Readiness Programs
- Health Services for Seniors
- Risk Management: From The Investor Perspective
- Capital Planning and Green
- Improving Portfolio Performance
- Why Risk Management IS Asset Management
- Hot Off the Press: Results from a National Study - What Happens to LIHTC Properties After 15 Years?
- What Would You Want If You Were Buying or Selling Asset Management Services?
For more information on this event, please contact Diane Patrick (cdpatric@aol.com or 816/591-4470).